Siliguri's First ISO 9001:2008 & 22000:2005 Certified Sweet Shop

We offer home deliver service

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Privacy Policy

Guru Sweets & Snacks understands the importance of protecting the privacy of it's customers. Our Privacy Policy has been updated to give you a better understanding of how we treat your data and also to call your attention to new features. Please review this Privacy Policy and manner in which the information shall be utilized.

The personal information so collected is used to market, study, analysis, process and improve the services offered by us and our subsidiaries/associates and also to contact you with updates to the web site or for other marketing and internal business analytical / review purposes.

For more information on this Privacy Policy, please read below.


What information do we capture about visitors to its web site?

The Guru Sweets & Snacks web server uses an extended log file format which captures: date and time of visit, referring address (location from which a visitor comes to Guru Sweets & Snacks), type of Internet browser, and visitor's IP address (Each computer that connects to the Internet is assigned a unique number, an IP address, for identification purposes). The log file does not capture a visitor's email address.

Does Guru Sweets & Snacks ask for personal information?

No, Guru Sweets & Snacks do not mandatorily ask for your personal information. There are pages by which a user can contact Guru Sweets & Snacks and buy products but sharing personal information is entirely on the discretion of the user and thus at sole risk of the user/cutomer.

We may encourage you to register your details with personal information for login account purposes only as Guru Sweets & Snacks does not ask for or store any financial information of any party and sharing of personal information during registration process is to contact you for updates, new products range and offerings which is at choice of the customer.

However, by providing personal information to us when you create or update your account and profile, you are expressly and voluntarily accepting the terms and conditions of Guru Sweets & Snacks user agreement and freely accepting and agreeing to our processing of your personal information in ways set out by this Privacy Policy or as amended from time to time.

How does Guru Sweets & Snacks use the personal information?

The information collected through this site helps us identify the type of web site content our customers value most. We use this information to market and improve the web site and our services. We also use this information to send you emailers /SMS notifications for various purposes including but not limited to information on new products, best sellers, order processing and to contact you by other means for marketing and other purposes. Our policy is to not give, sell or otherwise distribute the information collected through this site to third parties outside of Guru Sweets & Snacks and its subsidiaries/associates (unless required by law).

How is information protection made at merchant’s website?

By availing of the goods and services from our website, you understand that there is some risk involve during transmitting to other vendor/bank websites for making necessary payment and all risk attached thereon to the transaction is understood and acknowledge by you. Further, since each third party vis-à-vis banks, vendor website, have their own privacy statements that can be viewed by clicking on the corresponding links within each of the respective website.

Online merchants, payment gateways and others who participate in our services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites and breach of any 'sensitive' information causing any loss, damage to you (direct or indirect) is solely at your risk and Guru Sweets & Snacks shall not be party to such fradulent practices of any third party vendor.

We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with any third parties.

Your Login Account

If you register yourself with the portal, you are responsible for maintaining the confidentiality of your account information and password and for restricting access to your computer. You agree to accept responsibility of authencity of the information and for all activities that occur under your account or password. However, Guru Sweets & Snacks reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in its sole discretion with no damage or demure payable to you.

How long the collected information is retained?

Guru Sweets & Snacks keep your information for as long as your account is active or as needed. However, we may keep certain information even after you close your account if it is necessary to comply with our legal obligations, meet regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce this agreement.

How do I contact Guru Sweets & Snacks?

Our corporate postal address is: Guru Sweets and Snacks, Opposite Vishal Cinema Hall, Sevoke Road, Siliguri, West Bengal, India 734001. We can be reached via email at info@gurusweets.in or by +91-353-2545505 /506 telephone at numbers found on the contact page. Our best endevaour shall be to support you and resolve all issues in best of manner.

Additional resources on information privacy

Guru Sweets & Snacks reserves the right to amend the Privacy Policy at any time with or without notice. Please check back frequently in the event of changes.
 Your use of Guru Sweets & Snacks constitutes your agreement to this Privacy Policy.

All matters or claims are subject to Siliguri Jurisdiction area only